Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the Clorg mobile application (the "App"), operated by Fenix Integral Services, a company registered in the Federal Republic of Nigeria ("Fenix", "we", "us", "our"). By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree to these Terms, you must immediately cease using the App and uninstall it from your device.

You must be at least 13 years of age to use Clorg. If you are under 18 years of age, you may only use the App with the knowledge and under the supervision of a parent or legal guardian. Payment features, including subscription purchases and credit top-up packs, are available only to users who are at least 18 years of age, or who have obtained verifiable parental or guardian consent. By completing a purchase, you represent and warrant that you meet this age requirement.

2. Description of Service

Clorg is an AI-powered closet organiser and personal styling application. The App enables you to catalogue clothing items, receive AI-generated outfit suggestions tailored to your style profile, view virtual try-on renders of selected outfits composited onto your uploaded body photograph, manage packing lists for travel, and access daily look recommendations based on your preferences and local weather conditions. Features marked as requiring credits are available only to subscribers or users holding a sufficient credit balance at the time of use.

3. User Accounts

To access the App's personalised features, you must create an account by providing your name, email address, and other information requested during registration. You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account, whether or not authorised by you. You agree to notify us immediately at support@clorg.app if you become aware of any suspected or actual unauthorised access to or use of your account.

We reserve the right to suspend or terminate your account at any time, with or without notice to you, if we reasonably believe that you have violated these Terms, have engaged in fraudulent or abusive activity, or that your continued access poses a risk to the security, integrity, or lawful operation of the App or to the interests of other users. Upon termination, your right to use the App ceases immediately, and any unused credits in your account will be forfeited without compensation or refund.

4. Subscriptions and Payments

Clorg offers Weekly, Monthly and Yearly subscription plans. Pricing is shown in the App at purchase and may vary by region. Subscriptions are billed in advance and renew automatically until cancelled through your device's subscription settings in Google Play or the App Store. You may cancel any time; access continues to the end of the paid period. We do not refund unused subscription time except where consumer law requires. We may change prices with at least 30 days' notice; continued use after the effective date is acceptance.

5. Credits

Credits are the in-app currency for AI features. One render costs one credit. Credits have no cash value, cannot be transferred, and consumed credits are non-refundable. If a render fails, the credit is automatically returned.

Allocation: new accounts receive 5 free credits. The Weekly plan grants 20 credits each week. The Monthly plan grants 60 credits each month. The Yearly plan grants 50 credits at purchase and 50 credits each month while the subscription is active, accumulating up to a maximum balance of 100 plan credits; monthly grants do not apply during a free trial. Free trials include bonus credits (5 on Weekly, 10 on Yearly). Referral rewards may add credits as described in the App.

Top-up packs (10 for $1.99, 25 for $3.99, 50 for $6.99) are consumable purchases and do not expire while your account is active. Plan credits remaining when a subscription lapses or is cancelled are forfeited and not restored on re-subscription.

6. User Content

You retain full ownership of all photographs, clothing item data, and other content you upload to the App ("User Content"). By uploading User Content, you grant Clorg a limited, non-exclusive, royalty-free, sublicensable licence to process, store, and display your User Content solely for the purpose of providing the App's features to you. This licence does not extend to any commercial use, sale, licensing, or distribution of your User Content outside the App, and terminates when you delete the relevant content or close your account.

You represent and warrant that: (a) you own or hold all necessary rights to the User Content you upload; (b) your User Content does not infringe the intellectual property rights, privacy rights, or other rights of any third party; and (c) your User Content does not contain material that is unlawful, defamatory, obscene, or otherwise objectionable.

7. Prohibited Use

You agree not to upload to the App any content to which you do not hold the necessary rights or permissions, including photographs of other individuals taken without their knowledge or consent. You agree not to attempt to reverse-engineer, decompile, disassemble, or otherwise derive the source code of the App or its underlying AI models, algorithms, or infrastructure. You agree not to scrape, crawl, spider, or systematically extract data from the App by automated means. You agree not to use the App for any purpose that is unlawful, harmful, fraudulent, threatening, abusive, or in violation of these Terms or any applicable law or regulation. You agree not to attempt to gain unauthorised access to any part of the App, its servers, databases, or infrastructure, or to the accounts of other users. Breach of this clause may result in immediate account termination and, where appropriate, referral to law enforcement authorities.

8. AI and Try-On Features

The virtual try-on and outfit generation features of the App are powered by artificial intelligence and are provided for personal styling inspiration only. The rendered images are AI-generated approximations and do not constitute a guarantee, representation, or warranty of any kind regarding how clothing will appear, fit, or feel on your body in real life. Material differences may exist between a rendered image and the physical garment, including but not limited to differences in fabric drape, colour accuracy under different lighting conditions, garment fit relative to your body shape, and print or pattern scale.

Clorg expressly disclaims all liability for any purchasing decisions, financial losses, dissatisfaction with physical goods, or any other consequences arising from your reliance on try-on renders, outfit suggestions, or any other AI-generated content produced by the App. You use these features entirely at your own discretion and bear sole responsibility for any decisions you make as a result.

9. Intellectual Property

The App, including its source code, visual design, user interface, logo, brand name "Clorg", and all content created by or on behalf of Clorg, is the exclusive intellectual property of Fenix Integral Services and is protected by copyright, trademark, database rights, and other applicable intellectual property laws in Nigeria and internationally. Nothing in these Terms transfers any intellectual property rights to you.

You are granted a limited, personal, non-exclusive, non-transferable, revocable licence to use the App on your personal device solely for its intended purpose as described in these Terms. You may not copy, modify, distribute, sell, sublicense, or create derivative works based on the App or any part of it without our prior written consent.

10. Disclaimer of Warranties and Limitation of Liability

The App is provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, Clorg disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, reliability, and non-infringement. We do not warrant that the App will operate without interruption, error, or harmful components, that defects will be corrected, or that the App or its servers are free of viruses or other harmful material.

To the maximum extent permitted by law, Clorg's total aggregate liability to you for all claims arising out of or in connection with these Terms or your use of the App shall not exceed the total amount you paid to us in the twelve months immediately preceding the event giving rise to the claim. In no event shall Clorg be liable for any indirect, incidental, special, consequential, or punitive damages, loss of profits, loss of data, loss of goodwill, or any other intangible loss, whether arising in contract, tort, negligence, or otherwise, even if we have been advised of the possibility of such damages.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited under applicable law.

11. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them, or their subject matter or formation (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. The courts of Nigeria shall have exclusive jurisdiction to settle any such dispute or claim, save that we reserve the right to apply to any court of competent jurisdiction for injunctive or other equitable relief. Nothing in this clause deprives you of any mandatory consumer protections available under the laws of the country where you reside.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Where we make changes that materially affect your rights or obligations, we will notify you through the App or by email to the address associated with your account no less than 14 days before the changes take effect, except where changes are required by applicable law, in which case we may provide shorter notice. Your continued use of the App after the effective date of any revised Terms constitutes your acceptance of those Terms. If you do not agree to the revised Terms, you must stop using the App before they take effect.

13. Contact Information

For legal queries, notices under these Terms, complaints, or any other legal matters relating to the App, please contact us at:

Email: support@clorg.app

We aim to acknowledge all legal correspondence within five business days of receipt.